Frequently Asked Questions

Get answers to common questions about The Foundation (Base & Balance).

Your appointment begins with a detailed consultation and hair/scalp assessment. We design a customized base and balance plan, apply targeted color and toning, include nourishing treatments, and finish with styling plus home-care advice to maintain results between visits.

Most appointments last between 60 and 120 minutes, depending on hair length, complexity of base adjustments, and any added treatments. We'll give a precise time when you book, and prioritize careful application and restorative steps for the healthiest outcome.

No — we prioritize hair and scalp health. We use gentle formulas, bond-building treatments, and customized techniques to minimize damage. You'll receive a professional assessment and recommended repair or conditioning options when necessary to strengthen hair during and after color services.

Frequency varies: typically every 6–12 weeks for base maintenance, depending on growth, color type, and desired look. We’ll create a tailored schedule based on your goals, products, and lifestyle to maximize results and minimize salon time.

Yes. The Foundation service targets uneven color and brassiness through base correction, toning, and strategic blending. Severe discoloration may require multiple sessions combined with repairing treatments for the healthiest, most even result — we’ll recommend the best plan during consultation.

Come prepared with clean, product-free hair if requested, and bring reference photos. Avoid chemical services for at least two weeks. Share medical history, recent treatments, and styling routines so we can tailor the appointment and recommend proper pre- and post-care.